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HEAR FROM OUR CLIENTS
 

Customer Stories

At 97%, Smash has one of the highest client retention rates in the marketing and advertising industry. Find out why SMEs love working with us.

Media complexity & lack of internal expertise

SMEs often lack the in-house resources, time, or know-how to plan, buy, and optimise media campaigns effectively. We strip away complexity, acting as part of your team and offering clear, simple strategies, steering the entire process end-to-end.

Limited budgets, high agency fees & hidden costs

Our clients’ budgets and resourcing are regularly stretched thin. Our zero-cost media buying and planning fees are exceptional within our industry. Most Tier 1 agencies charge a 10% fee. We reinvest all savings into your campaigns – meaning we also deliver exceptional value for money.


Time-poor, lack of transparency & unclear ROI

Many SMEs struggle to understand what they’re getting for their spend. We provide clear, actionable reporting and radical transparency, so clients always know where their money goes and what results they’re achieving.

Siloed or ineffective campaigns

We’re media channel agnostic and experts in cross-media integration, ensuring campaigns work together for greater impact—no more fragmented or underperforming activity. Most SMEs have separate agencies doing paid social/digital media and traditional broadcast out of home, resulting in fragmented campaigns and less ROI. 

Limited access to specialist talent

Instead of paying for in-house specialists, clients can access our proven ecosystem. Access to our specialists gives clients access to broader expertise only when required, keeping costs low and outcomes high.